How can I (re)set my password?

Have you forgotten your password? Follow these instructions to set a new password.

1) Request password change

Enter your e-mail address under Login > Forgot password? enter your e-mail address and click on "Request password change".

Please do not close this window! The requested code must be entered in the same window in which you requested it.

2) Receive activation code

You will receive the code by e-mail from the sender support@guidle.com. Open your e-mail account in a new window, tab or in another browser (Firefox, Safari, Chrome, etc.). If you do not receive an e-mail, please also check your spam folder.

3) Reset password

• Enter the 4-digit code from your e-mail in the same window in which you previously requested the code.
• Choose a new password and repeat it.
• Confirm the entry with "Set new password".

4) Log in

You can now log in under Login with the new password.

Note: This text was translated by machine translation software and not by a human translator. It may contain translation errors.