Zermatt’s station is the focal point of the resort for guests, who arrive by train.

Zermatt’s station is served by trains of the Matterhorn Gotthard Bahn railway. The neighbouring square, the Bahnhofplatz, offers numerous shops and services.

- Zermatt Tourism’s guest information centre
- Food, drinks, newspapers, souvenirs
- Restaurants
- Luggage deposit
- Lockers, payment in EUR or CHF
- Toilets
- Nappy-changing facilities
- Electric taxis
- Guest transfer service on electric vehicles, offered by hotels
- Guest transfer service on horse-drawn carriages offered by the grand hotels: Mont Cervin Palace and Zermatterhof
- Hotel information panel with free telephone