20.08.2025 – 22.08.2025

With this training, you will be able to make changes to your IT services smoothly and efficiently to maximize business and user value while minimizing potential disruptions.

Voraussetzung
The «ITIL® 4 Foundation» certificate is a prerequisite for this course. If you do not yet have this certificate, attend the following course:

Zielgruppe
This training is suitable for anyone who wants to get more practical know-how on operational ITIL® practices. This includes operational managers and process managers.

Quelle: www.weiterbildung.swiss